Last updated: September 8, 2025

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Ravel Business Companion mobile/web application and related services (“Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Business Name: Ravel Business Companion (operated by Hafsat Bunu, sole proprietorship)

Owner/Operator: Hafsat Bunu

Location: Calgary, Alberta, Canada

Contact Email: contact@hbunu.com

If you are in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA)and applicable provincial laws. If you are in the EEA/UK, we act as the data controller for your personal data under GDPR/UK GDPR.

Definitions

• Account: Your unique profile for accessing the Service.
• Personal Data: Information that identifies or can be used to identify you.
• Usage Data: Data collected automatically about how you access and use the Service (e.g., device data, analytics).
• Service Provider: A third party that processes data on our behalf (e.g., hosting, payments, analytics).
• Service: The Ravel Business Companion mobile/web application.
• You: The individual accessing or using the Service.

Information We Collect

1) Information you provide

• Account details: name, email, password (hashed).
• Onboarding & profile: business stage, goals, preferences, and responses to onboarding questions.
• App content: notes, plans, journal entries, uploads, and data entered into tools (e.g., marketing planner, daily prompts).
• Communications: messages you send us, survey responses, support tickets.
• Purchases: subscription details and receipts from app stores (we do not store payment card details).

2) Information collected automatically (Usage Data)

• Device information (type, OS version, app version).
• Activity logs (screens visited, time spent, buttons tapped).
• Approximate location (via IP, for localization and fraud prevention).
• Crash logs and performance data.

3) Information from third parties (if you choose)

• Sign-in: Apple/Google sign-in tokens and basic profile info.
• Payment processors: subscription/payment confirmations from app stores or Stripe.
• Integrations (if you connect them in future): calendar, email, or other business tools, with your explicit permission.

We do not knowingly collect data from children under 13.

How We Use Your Information

We use your information to:

• Provide and maintain the Service.
• Personalize your experience and deliver tailored prompts and recommendations.
• Manage your Account and enable login.
• Communicate with you about updates, security alerts, and support.
• Send tips, offers, and product news (only if you’ve opted in).
• Deliver push notifications and reminders (you can disable this in device settings).
• Improve the Service via analytics, testing, and troubleshooting.
• Enforce our terms, protect against fraud, and comply with laws.
• Operate our business, including mergers or acquisitions if applicable.

We do not sell your Personal Data.

AI Features (if applicable)

If you use AI-powered features (e.g., suggested prompts or plan drafts), the inputs and outputs may be processed to generate results. Your private notes and business plans are not used to train public AI models. Any AI processing occurs through secure providers bound by data protection agreements.

Retention of Data

• Account data: kept while your account is active.
• Usage data: retained ⟦12–24 months⟧ for analytics/security, unless required longer by law.
• Legal/financial records: retained as required by law.

You may delete your data at any time through in-app settings or by contacting us at contact@hbunu.com.

Sharing and Disclosure

We may share data only with:

• Service Providers: hosting, analytics, payments, customer support, push notifications.
• Business transfers: if we are acquired or merged, with proper safeguards.
• Legal compliance: when required by law or to protect rights and safety.
• With your consent: e.g., if you request integrations with third-party services.

International Transfers

Your data may be processed outside of Canada. Where required, we implement safeguards such as Standard Contractual Clauses for cross-border data transfers.

Security

We use encryption, access controls, and monitoring to protect your information. No system is 100% secure; if a breach occurs, we will notify affected users and regulators as required.

Your Rights

Depending on your region, you may have rights to:

• Access and receive a copy of your data.
• Correct or update inaccurate data.
• Request deletion of your data.
• Restrict or object to certain processing.
• Withdraw consent (e.g., for marketing).
• Lodge a complaint with a data protection authority.

To exercise these rights, email contact@hbunu.com. We may verify your identity before processing your request.

Cookies & Mobile SDKs

We and our partners may use cookies or SDKs for:

• Core functionality.
• Analytics and crash reporting.
• Marketing attribution (if you opt in).

You can disable cookies in your browser and limit mobile tracking in device settings.

Children’s Privacy

The Service is not directed at children under 13, and we do not knowingly collect their data. If you believe a child has provided information, please contact us for deletion.

Third-Party Links

Our Service may link to third-party sites. Their privacy practices govern those sites; we are not responsible for their content or policies.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest version. If changes are material, we will notify you via in-app notice or email.

Contact Us

If you have any questions or requests about this Privacy Policy, you can contact us:

📧 Email: contact@hbunu.com

📍 Mailing Address: Hafsat Bunu (Ravel Business Companion), Calgary, Alberta, Canada