Privacy Policy — Raka App

Last Updated: September 9, 2025

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Raka App mobile/web application and related services (“Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

• Business Name: Raka (operated by Hafsat Bunu, partnership)
  
• Owner/Operator: Hafsat Bunu
  
• Location: Calgary, Alberta, Canada and Abuja, Nigeria
  
• Contact Email: contact@hbunu.com.
  

 If you are in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. If you are in the EEA/UK, we act as the data controller for your personal data under GDPR/UK GDPR.

Definitions

• Account: Your unique profile for accessing the Service.
  
• Personal Data: Information that identifies or can reasonably be used to identify you.
  
• Usage Data: Data collected automatically about how you access and use the Service (e.g., device data, analytics).
  
• Service Provider: A trusted third party that processes data on our behalf (e.g., hosting, payments, analytics).
  
• Service: The Raka personal development, journaling, and productivity app.
  
• You: The individual accessing or using the Service.
  

Information We Collect

1) Information You Provide

• Account details: name, email, password (hashed).
  
• Profile & onboarding data: personal development goals, journaling preferences, productivity setup (e.g., reminders, focus areas).
  
• App content: journal entries, reflections, daily logs, notes, goals, and productivity plans.
  
• Communications: support messages, survey responses, feedback forms.
  
• Purchases: subscription details and receipts from app stores (we do not store payment card details).
  

2) Information Collected Automatically (Usage Data)

• Device information (type, operating system, app version).
  
• App activity logs (screens visited, features used, session times).
  
• Approximate location (via IP address, for localization and fraud prevention).
  
• Crash logs and performance diagnostics.
  

3) Information from Third Parties 

• Sign-in options: Apple/Google sign-in tokens and basic profile info (if used).
  
• Payment processors: confirmations from app stores or Stripe.
  
• Integrations (if enabled): e.g., calendar sync, reminders, or other productivity tools.
  

We do not knowingly collect data from children under 13.

How We Use Your Information

We use your information to:

• Provide and maintain the Raka App.
  
• Enable journaling, reminders, notes, and goal-tracking features.
  
• Personalize your experience and deliver relevant prompts/reflections.
  
• Manage your Account and enable login.
  
• Send important updates, security alerts, and support communications.
  
• Deliver push notifications (you may disable these in device settings).
  
• Improve the Service through analytics, testing, and troubleshooting.
  
• Enforce our terms, prevent fraud, and comply with legal obligations.
  

 We do not sell your Personal Data to third parties.

AI Features (If Applicable)

If you use AI-powered features in Raka (such as suggested prompts or productivity insights):

• Inputs and outputs may be processed to generate results.
  
• Your private entries are never used to train public AI models.
  
• Processing occurs only with secure, contract-bound providers.
  

Retention of Data

• Account data: retained while your account is active.
  
• App content (journal entries, notes, goals): stored securely until you delete them or close your account.
  
• Usage data: retained up to 12–24 months for analytics/security.
  
• Legal/financial records: retained as required by law.
  

You may request deletion of your account and data at any time through in-app settings or by contacting us at contact@hbunu.com.

Sharing and Disclosure

We may share data only with:

• Service Providers: hosting, analytics, subscription payments, customer support.
  
• Business transfers: if Raka is acquired or merged, with safeguards.
  
• Legal compliance: if required by law, or to protect rights and safety.
  
• With your consent: e.g., if you connect external productivity tools.
  

International Transfers

Your data may be processed in countries outside your own (including Canada and Nigeria). Where required, we use safeguards such as Standard Contractual Clauses (SCCs) to protect your data in international transfers.

Security

We use encryption, secure servers, and access controls to protect your information. While no system is 100% secure, we will notify users and regulators of any data breach as required by law.

Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your data.
  
• Correct or update inaccurate information.
  
• Request deletion of your data.
  
• Restrict or object to processing.
  
• Withdraw consent (e.g., for marketing emails).
  
• File a complaint with a data authority.
  

To exercise your rights, email us at contact@hbunu.com. 

Cookies & Mobile SDKs

We and our partners may use cookies or SDKs for:

• Core functionality (e.g., login, syncing).
  
• Analytics and crash reporting.
  
• Marketing attribution (only if you opt in).
  

You can disable cookies in your browser and limit tracking in your device settings.

Children’s Privacy

Raka is not directed at children under 13, and we do not knowingly collect their data. If a child provides personal information, contact us and we will delete it promptly.

Third-Party Links

The Raka App may link to third-party websites or services. Their privacy practices apply to those sites; we are not responsible for their content or policies.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version. If significant changes are made, we will notify you via in-app notice or email.

Contact Us

If you have questions or privacy requests, you can contact us:

📧 Email: contact@hbunu.com
📍 Mailing Address: Raka (operated by Hafsat Bunu, partnership), Calgary, Alberta, Canada & Abuja, Nigeria